Our Verification Policy

Last Updated: August 2026

AgileSoko relies heavily on trust because the platform is built around high-value businesses, assets, professional services and transactions. This Verification Policy explains how we review the people, businesses, assets and professionals participating on the platform, what our verification status represents, and how we monitor and enforce standards over time. It should be read alongside our Terms & Conditions.

1 Purpose of Verification

AgileSoko relies heavily on trust because the platform is designed around high-value businesses, assets, professional services and transactions. Verification is therefore a core requirement of the AgileSoko network, not an optional add-on.

Our objective is to reduce fraud, misrepresentation, duplicate accounts, fake listings, identity fraud and unreliable counterparties by verifying the people, businesses, assets and professionals participating on the platform. Depending on the category, this may involve business registration checks, identity verification, official government and registry searches, document verification, professional credential verification, ownership verification, physical or site verification, survey verification, legal due diligence and other category-specific checks.

2 Who Must Be Verified

Verification applies according to the nature and risk of the participant, asset, service or transaction. AgileSoko verifies four broad groups, each through a process suited to what they're bringing to the platform:

There is no tier of the marketplace where unverified businesses, assets or professionals are shown by default to visitors.

3 Verification Levels & Categories

Not every participant needs the same depth of review. AgileSoko applies a verification level based on category, value and risk:

4 Documents & Evidence We Review

Depending on category, verification level and who is applying, our team may request:

Additional documentation may be requested depending on the verification findings, transaction value, sector or regulatory requirements. Documents submitted for verification are not publicly displayed and are accessible only to authorized personnel and systems that require them for legitimate verification, compliance, security or transaction purposes. See our Privacy Policy for full detail on document handling and retention.

5 The Verification Process

Verification timelines vary depending on category, documentation, physical verification and third-party checks. Applications requiring only standard verification are generally reviewed faster than those requiring official registry searches, physical verification, or an independent professional.

6 Business & KYB Verification

Know Your Business (KYB) verification is mandatory for every business joining the AgileSoko verified network. Applicable registration, tax, licensing and supporting documents are reviewed before a business can publish a listing.

BRS Verification

Where applicable, AgileSoko will conduct a search through the Business Registration Service (BRS) to independently verify relevant business information, which may include the registered business name, registration status, company particulars, directors/officers where relevant, and other applicable corporate information.

Business Management Dashboard

Once approved, verified businesses receive access to their Business Management Dashboard. AgileSoko builds a structured capability profile for the business, not merely a listing → covering products, services, assets, locations served, availability, capacity, pricing or quotation requirements, operating hours, requirements, policies, specializations and performance information where available.

This structured information allows AgileSoko's AI to understand what a business can actually provide, and whether it fits a customer's requirement, before anyone is contacted.

7 Individual Owners & Asset Verification

Individual owners of high-value assets, land, buildings, apartments, commercial property, helicopters, yachts, vehicles and other high-value assets, may be verified separately from businesses.

Individual Ownership Verification

• Identity verification
• Proof of ownership and ownership documentation
• Official registry searches
• Proof of authority to sell or transact
• Physical verification
• Additional supporting evidence, where relevant

Land & Property

For applicable property transactions, AgileSoko may conduct or coordinate several distinct layers of verification:

8 Professional Service Provider Verification

Professionals operating individually rather than through a registered business can participate on AgileSoko, but must still pass appropriate professional verification.

Additional verification may be required for higher-risk professional categories.

9 Physical & Site Verification

Physical verification may be required for selected categories and high-value assets, including property, land, buildings, apartments, commercial and manufacturing facilities, vehicles, machinery, construction projects, business premises and other physical assets.

Physical verification may be performed by AgileSoko personnel, authorized field representatives, or qualified independent professionals. A physical/site verification fee may apply → see Section 18.

10 Enhanced Professional Due Diligence

Need additional professional due diligence? Hire a verified advocate, surveyor, valuer, accountant, engineer, inspector, or other qualified professional through AgileSoko.

This may apply to property transactions, business acquisitions, construction projects, investment opportunities, engineering projects, large procurement engagements, and other high-value or complex transactions.

Independent professionals remain responsible for their own professional services and obligations. AgileSoko facilitates access to the professional but does not replace the professional's independent judgment, and is not itself a law firm, survey firm, valuation firm, accounting firm, or engineering firm.

11 KYC & Transaction Verification

Know Your Customer (KYC) verification applies where required by the nature of the transaction or AgileSoko's risk controls. KYC may apply to individual asset owners, buyers, sellers, other transaction participants, escrow participants, and other customers involved in qualifying high-value transactions. Additional information may be required depending on the transaction.

Where AgileSoko escrow functionality applies, KYC is mandatory for relevant transaction participants, and additional transaction verification may be required before funds can be accepted or released.

12 Secure Escrow & Transaction Protection Planned / Future Functionality

Escrow does not guarantee successful completion and does not eliminate all transaction risk.

13 What "Verified" Does & Doesn't Mean

Verified means: the participant or listing passed the applicable AgileSoko verification process at the time of approval. Depending on the category, relevant registration, identity, credentials, ownership information, official records, documents, physical information or professional information may have been checked according to the applicable verification level.

Verified does not mean: a guarantee, warranty, or blanket endorsement. It does not guarantee future business performance, financial stability, service quality, investment returns, successful transaction completion, the absence of every possible legal or commercial risk, the accuracy of every statement made after verification, or the professional advice or work of an independently engaged professional.

14 Ongoing Monitoring & Re-verification

Verification isn't a one-time event. We monitor verified participants on an ongoing, risk-based basis through:

• Periodic registration checks
• Licence and practising-status checks
• Listing accuracy checks
• Document expiry monitoring
• Customer reports and inquiry/complaint patterns
• Spot checks
• Reverification requests

Reverification may be triggered by a change in ownership or directors, expired documents or licences, a change in professional status, material changes to an asset, significant listing changes, new risk information, customer complaints, a significant transaction, or other circumstances requiring renewed verification.

15 Suspension & Revocation

AgileSoko may suspend, restrict or permanently revoke verification status or listings, with or without prior notice, on grounds including:

16 Reporting a Concern

If you believe a verified participant is misrepresenting themselves, misusing their badge, or engaging in fraudulent, misleading or unprofessional conduct, please tell us. Every report is reviewed by a human member of the appropriate AgileSoko team.

17 Appeals

A participant whose application is declined, or whose verified status is suspended or revoked, may request a review by contacting our verification team with supporting evidence addressing the stated grounds. Appeals are considered case by case; submitting an appeal does not guarantee reinstatement.

18 Verification Fees

Verification may involve costs depending on category and verification level. Fees are disclosed before the relevant service is initiated.

19 Policy Updates

We may update this Verification Policy as our review process, categories, or regulatory requirements evolve → including as new categories are introduced, government systems evolve, regulations change, escrow functionality expands, new fraud risks emerge, or verification capabilities improve. Material changes will be noted on this page. Continued use of AgileSoko after changes are posted constitutes acceptance of the updated policy.

20 Contact Us

Questions about verification, an application in progress, or a participant's status can be directed to:

AgileSoko Verification Team
A product of AgileWeb Custom Systems Innovations Ltd.
Kangundo Road, Nairobi, Kenya
Phone: +254 116 446 046
Email: listing@agilewebinnovations.co.ke